What are Bark-A-Bout’s reservation cancellation policies?

Daycare Reservations: Daycare reservations are made on a first-come, first served basis. As a courtesy to our staff and customers looking to book their dog for daycare, if your dog will not be attending daycare for an appointment you have already set up, please cancel their reservation as soon as possible. There is no daycare cancellation fee.

Hotel Reservations: For hotel stays booked during peak season or holidays, we strongly encourage you to reserve your pet’s stay weeks or even months ahead. During peak season, hotel guests may be required to put down a $50 deposit. Only cancellations made two weeks or more ahead of time will be refunded this $50 peak-season deposit. For any cancellation made inside the two weeks window, the $50 deposit becomes non-refundable and will be applied towards your pet’s hotel stay. Outside of peak-season/holidays, no deposit is required, and no cancellation fee.

Grooming Appointments: Grooming reservations are made on a first-come, first-served basis. As a courtesy to our talented groomers, we ask that if you must cancel your dog’s grooming appointment, please provide Bark-A-Bout with at least 24 hours’ notice. Failure to provide a 24 hour notice will be subject to a $20.00 non-refundable deposit when scheduling your next grooming appointment.

Grooming No-Shows:  Grooming clients who do not show up for their grooming appointment and fail to call us and cancel will be considered a NO SHOW, and subject to the same $20 non-refundable future scheduling deposit stated above.

For all swim classes or swim lessons with our swim instructor: For group swimming classes and private swim lessons, a $25 deposit is required upon booking. Cancellations must be made at least 48 hours in advance or this $25 deposit will be forfeited.

Indoor and outdoor swimming pool rentals: Swimming pool rental reservations are made on a first-come, first served basis. No deposit is required, so feel free to cancel anytime.